{"id":22934,"date":"2019-02-12T09:15:45","date_gmt":"2019-02-12T08:15:45","guid":{"rendered":"https:\/\/websitetest.smartpm.solutions\/home\/support\/"},"modified":"2025-11-06T15:41:08","modified_gmt":"2025-11-06T14:41:08","slug":"support","status":"publish","type":"page","link":"https:\/\/smartpm.solutions\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22934\" class=\"elementor elementor-22934 elementor-2628\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68e1c304 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68e1c304\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73a5a253\" data-id=\"73a5a253\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b5886a elementor-widget elementor-widget-heading\" data-id=\"2b5886a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Willkommen beim smartpm Support Portal<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97ad472 elementor-widget elementor-widget-heading\" data-id=\"97ad472\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wie k\u00f6nnen wir helfen?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa29bc8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fa29bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sie sind bereits Kunde von smartpm.solutions? Dann haben Sie \u00fcber unser Support Portal Zugang zu kostenlosem Remote-Support. Unsere Service Level Kunden genie\u00dfen bei uns einen Premium-Service mit garantierten Antwortzeiten, inkludierten Beratungsstunden f\u00fcr Notf\u00e4lle, erweiterten B\u00fcrozeiten uvm. \u00a0Erfahren Sie hier mehr \u00fcber die Vorteile der Platin, Gold und Silber <a href=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/04\/smartpm-SLA-Pakete-DE-Logo-Neu-GZD_Web.pdf\"><strong>SLA-Pakete &gt;&gt;<\/strong><\/a><\/p><p>Das smartpm Support Team ist gerne an \u00f6sterreichischen Werktagen von 9 bis 17 Uhr da. F\u00fcr Premium SLA Kunden gelten erweiterte B\u00fcrozeiten. Telefonisch erreichen Sie uns unter AT +43 (1) 358 00 70 oder DE +49 (89) 26 20 57 88.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac71a4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac71a4d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d9776b0\" data-id=\"d9776b0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c63edd elementor-cta--layout-image-right elementor-cta--valign-middle elementor-cta--mobile-layout-image-above elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"7c63edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/support.smartpm.solutions\/tickets-view\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/support-sla-web-smartpm-1-1024x603.jpg);\" role=\"img\" aria-label=\"support-sla-web-smartpm.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tSupport kontaktieren:\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tMelden Sie sich im smartpm Support Portal an, um ein Ticket zu erstellen oder den Ticketstatus zu \u00fcberpr\u00fcfen. \nDas ist Ihr erster Besuch im Support Portal?\nBitte folgen Sie der Anleitung auf dieser Seite.\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tKundenportal LOGIN &gt;&gt;\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47e6d90 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47e6d90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-803a82d\" data-id=\"803a82d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b76f00f elementor-widget elementor-widget-text-editor\" data-id=\"b76f00f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b><u>Kunden MIT einem aktiven <\/u><\/b><strong><u>Service Level Agreement<\/u> (SLA)<\/strong> k\u00f6nnen auf unsere erweiterten Support-Services zugreifen, indem sie auf den <b>&#8222;SLA-Ticket \u00f6ffnen&#8220;<\/b> Button klicken.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb3bf9 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"4cb3bf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/page.smartpm.solutions\/de\/support-anfordern\" target=\"_blank\" rel=\"noopener\" id=\"english-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SLA Ticket \u00f6ffnen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b170050\" data-id=\"b170050\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ac61db elementor-widget elementor-widget-text-editor\" data-id=\"3ac61db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b><u>Kunden OHNE aktives Service Level Agreement <\/u>(SLA) k\u00f6nnen ein Ticket per klick auf den &#8222;Nicht SLA Ticket \u00f6ffnen&#8220;<\/b> Button erstellen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38ca210 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"38ca210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/page.smartpm.solutions\/de\/support-anfordern-nicht-sla\" target=\"_blank\" rel=\"noopener\" id=\"english-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nicht-SLA Ticket \u00f6ffnen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2222eea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2222eea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e37fbb5\" data-id=\"e37fbb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-180a9bf elementor-widget elementor-widget-text-editor\" data-id=\"180a9bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Falls Sie noch kein smartpm-Kunde sind und Informationen oder Hilfe zu IBM Planning Analytics, Jedox, MS Power BI, SAP SAC, Unit4 FP&amp;A (prevero) oder unseren Dienstleistungen ben\u00f6tigen, k\u00f6nnen Sie <a href=\"https:\/\/smartpm.solutions\/de\/kontakt-smartpm-solutions\/\"><strong>hier<\/strong><\/a> mit uns Kontakt aufnehmen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-364c1cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"364c1cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b055a3f\" data-id=\"b055a3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b61ce6 elementor-widget elementor-widget-spacer\" data-id=\"1b61ce6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4932fdf elementor-widget elementor-widget-heading\" data-id=\"4932fdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Das smartpm Kunden Support Portal - Anleitung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9fb8b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d9fb8b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59892ca\" data-id=\"59892ca\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd6240b elementor-widget elementor-widget-heading\" data-id=\"dd6240b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 1 - Registrierung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f0a65b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5f0a65b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Registrieren Sie sich im smartpm Support Portal mit Ihrer <b><u>gesch\u00e4ftlichen<\/u><\/b> E-Mail Adresse und vergeben Sie ein Passwort Ihrer Wahl.\u00a0<\/p><p>Falls bei Ihrer Registrierung etwas nicht klappen sollte, wenden Sie sich bitte an boris.pejic@smartpm.solutions.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78678ff elementor-widget elementor-widget-button\" data-id=\"78678ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.smartpm.solutions\/_hcms\/mem\/register\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrieren Sie sich im Support Portal &gt;&gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55b8d2e\" data-id=\"55b8d2e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3bdabb elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"f3bdabb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten-1024x576.png\" class=\"attachment-large size-large wp-image-35861\" alt=\"smartPM Support Portal Registrierung\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Registrierung_PW-einrichten.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60a9207 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60a9207\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d615d10\" data-id=\"d615d10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e563a5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9e563a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55f869f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55f869f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-08d1489\" data-id=\"08d1489\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e13c70e elementor-widget elementor-widget-image\" data-id=\"e13c70e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"952\" height=\"695\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Bestaetige-deine-Email-Adresse-Email.png\" class=\"attachment-large size-large wp-image-36064\" alt=\"smartPM Support Portal Email best\u00e4tigen\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Bestaetige-deine-Email-Adresse-Email.png 952w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Bestaetige-deine-Email-Adresse-Email-300x219.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Bestaetige-deine-Email-Adresse-Email-768x561.png 768w\" sizes=\"(max-width: 952px) 100vw, 952px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da3d92c\" data-id=\"da3d92c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3afd75 elementor-widget elementor-widget-heading\" data-id=\"c3afd75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 2 - Best\u00e4tigung Ihrer E-Mail Adresse<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca15ee elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6ca15ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nach der Registrierung werden Sie ersucht, Ihre E-Mail Adresse zu best\u00e4tigen. Klicken Sie dazu auf den blauen Button: &#8222;E-Mail Adresse best\u00e4tigen&#8220;.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77c871e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77c871e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d95765\" data-id=\"5d95765\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8caa3d4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8caa3d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e867c90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e867c90\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bf18327\" data-id=\"bf18327\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eaf8397 elementor-widget elementor-widget-heading\" data-id=\"eaf8397\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 3 - Verifizierung Ihrer E-Mail Adresse best\u00e4tigt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e858f37 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e858f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Um Ihre E-Mail Adresse zu verifizieren, erhalten Sie eine E-Mail. Bitte \u00fcberpr\u00fcfen Sie daf\u00fcr auch Ihren Spamordner.\u00a0<\/p><p>Damit ist die Registrierung abgeschlossen und Sie k\u00f6nnen sich \u00fcber den blauen Button &#8222;Anmelden&#8220; ins smartpm Kunden Support Portal einloggen.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-57cf74a\" data-id=\"57cf74a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bfa6580 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"bfa6580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite-1024x529.png\" class=\"attachment-large size-large wp-image-36062\" alt=\"smartPM Kunden Supportportal Email verifizieren\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite-1024x529.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite-300x155.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite-768x397.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite-1536x794.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/06\/Weiterleitung-nach-verifizierung_-Bestaetigung-auf-Seite.png 1573w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b92de0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b92de0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57e14c4\" data-id=\"57e14c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a09735b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a09735b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-206bdaf elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"206bdaf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cf9ee93\" data-id=\"cf9ee93\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cf475c elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"0cf475c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden-1024x576.png\" class=\"attachment-large size-large wp-image-35873\" alt=\"smartPM Kunden Supportportal Login\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-056b3d8\" data-id=\"056b3d8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8aee7b0 elementor-widget elementor-widget-heading\" data-id=\"8aee7b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 4 - Login<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-741f23f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"741f23f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nach Abschluss der Registrierung k\u00f6nnen Sie sich<strong><a href=\"https:\/\/support.smartpm.solutions\/tickets-view\"> im smartpm Support-Portal anmelden<\/a><\/strong>, um neue Tickets zu erstellen oder vorhandene Tickets und deren Status einzusehen.<\/p><p>Das System speichert Ihre Anmeldedaten, wenn das Kontrollk\u00e4stchen &#8222;Merken&#8220; ausgew\u00e4hlt ist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c1eb3e elementor-widget elementor-widget-button\" data-id=\"0c1eb3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.smartpm.solutions\/tickets-view\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LOGIN im neuen Support Portal &gt;&gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84f607c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84f607c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e47af5\" data-id=\"3e47af5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6059b5b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6059b5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ce8d6e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce8d6e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ef4dd11\" data-id=\"ef4dd11\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-419fbac elementor-widget elementor-widget-heading\" data-id=\"419fbac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 5 - Ticket\u00fcbersicht und Status<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39bdd32 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"39bdd32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen entweder die Ansicht &#8222;My Tickets&#8220; oder &#8222;Organization Tickets&#8220; ausw\u00e4hlen. In &#8222;My Tickets&#8220; werden nur Ihre eigenen Tickets angezeigt. In &#8222;Organization Tickets&#8220; k\u00f6nnen Sie alle Tickets Ihres Unternehmens einsehen.<\/p><p>Durch Klicken auf ein Ticket in der \u00dcbersicht erhalten Sie detaillierte Informationen zum jeweiligen Ticket. Bitte beantworten Sie die Tickets ausschlie\u00dflich im smartpm Support-Portal. Schreiben Sie keine E-Mails direkt an Ihren Ansprechpartner im Support, da dies zu unvollst\u00e4ndigen Ticket-Konversationen f\u00fchrt. Wenn m\u00f6glich, stellen Sie bitte Screenshots des gesamten Bildschirms bereit, um Ihr Support-Anliegen zu beschreiben. Dies hilft uns, das Problem besser zu verstehen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cd9b296\" data-id=\"cd9b296\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a7faf3 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"6a7faf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown-1024x576.png\" class=\"attachment-large size-large wp-image-35853\" alt=\"smartPM Kunden Supportportal Tickets\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Kundenportal_Ticket_DropDown.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be5f81e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be5f81e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5605887\" data-id=\"5605887\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7506c93 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7506c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8e84fe elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8e84fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d7b860a\" data-id=\"d7b860a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9f4116 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"c9f4116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile-1024x576.png\" class=\"attachment-large size-large wp-image-35855\" alt=\"smartPM.solutions customer support portal\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/New-Ticket_Neues-Ticket_Pfeile.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcb6b5c\" data-id=\"fcb6b5c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fcdb6f9 elementor-widget elementor-widget-heading\" data-id=\"fcdb6f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 6 - Neues Ticket erstellen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6edbbad elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6edbbad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Erstellen Sie ein Support-Ticket, indem Sie die Option &#8222;Neues Ticket erstellen&#8220; oben rechts oder unten in der Mitte verwenden. Bitte geben Sie eine ausf\u00fchrliche Beschreibung des Problems an und stellen Sie wenn m\u00f6glich Screenshots bereit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1777ae2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1777ae2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-314d09f\" data-id=\"314d09f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39f1dc3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"39f1dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36f89c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36f89c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-628c508\" data-id=\"628c508\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d372410 elementor-widget elementor-widget-heading\" data-id=\"d372410\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 7 - Antwort auf Ticket<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-443b23e elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"443b23e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sie k\u00f6nnen direkt im Support Portal auf ein Ticket antworten. Bitte antworten Sie nicht per E-Mail, sondern ausschlie\u00dflich im Support Portal, damit ein korrekte Dokumentation gew\u00e4hrleistet ist.\u00a0Stellen Sie wenn m\u00f6glich Screenshots des gesamten Bildschirms bereit, um Ihr Support-Anliegen zu beschreiben. Dies hilft uns, das Problem besser zu verstehen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1b9144\" data-id=\"b1b9144\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a890aab elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"a890aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response-1024x576.png\" class=\"attachment-large size-large wp-image-35871\" alt=\"smartPM.solutions customer support portal\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Ticket_Write-Response.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-064098c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"064098c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66d6dd6\" data-id=\"66d6dd6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebe7571 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ebe7571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31e824a elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31e824a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f629f25\" data-id=\"f629f25\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba09a80 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"ba09a80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort-1024x576.png\" class=\"attachment-large size-large wp-image-35875\" alt=\"smartPM Kunden Supportportal\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Anmelden_Pfeil_Passwort.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f12e91 elementor-widget elementor-widget-image\" data-id=\"4f12e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen-1024x576.png\" class=\"attachment-large size-large wp-image-35857\" alt=\"smartPM Kunden Supportportal\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen-1536x864.png 1536w, https:\/\/smartpm.solutions\/wp-content\/uploads\/2024\/05\/Passwort-zuruecksetzen.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cf14907\" data-id=\"cf14907\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f520270 elementor-widget elementor-widget-heading\" data-id=\"f520270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schritt 8 - Passwort zur\u00fccksetzen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b4b346 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0b4b346\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex-1 overflow-hidden\"><div class=\"react-scroll-to-bottom--css-aqrkx-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-aqrkx-1n7m0yu\"><div class=\"flex flex-col text-sm\"><div class=\"w-full text-token-text-primary\" dir=\"auto\" data-testid=\"conversation-turn-25\" data-scroll-anchor=\"true\"><div class=\"py-2 juice:py-[18px] px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\"><div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-3\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"f9cdd8fb-45f6-45d7-9cdb-f5f3d3e5544a\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Wenn Sie Ihr Passwort vergessen haben, k\u00f6nnen Sie es einfach durch Klicken auf die Schaltfl\u00e4che &#8222;Passwort zur\u00fccksetzen&#8220; zur\u00fccksetzen. Sie erhalten eine E-Mail mit den Zur\u00fccksetzungsinformationen.\u00a0<\/p><\/div><\/div><\/div><div class=\"mt-1 flex gap-3 empty:hidden juice:-ml-3\"><div class=\"-ml-1 mt-0 flex h-7 items-center justify-center gap-[2px] self-end text-gray-400 lg:justify-start lg:self-center visible\"><div class=\"flex items-center pb-0.5 juice:pb-0\"><div class=\"[&amp;_svg]:h-full [&amp;_svg]:w-full icon-md h-4 w-4\">\u00a0<\/div><\/div><\/div><\/div><div class=\"pr-2 lg:pr-0\">\u00a0<\/div><\/div><div class=\"absolute\"><div class=\"flex w-full gap-2 items-center justify-center\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-full md:pt-0 dark:border-white\/20 md:border-transparent md:dark:border-transparent md:w-[calc(100%-.5rem)] juice:w-full\"><div class=\"px-3 text-base md:px-4 m-auto md:px-5 lg:px-1 xl:px-5\"><div class=\"mx-auto flex flex-1 gap-3 text-base juice:gap-4 juice:md:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\"><form class=\"w-full\" data-hs-cf-bound=\"true\"><div class=\"relative flex h-full max-w-full flex-1 flex-col\"><div class=\"absolute bottom-full left-0 right-0\"><div class=\"relative h-full w-full\"><div class=\"flex flex-col gap-3.5 pb-3.5 pt-2\">\u00a0<\/div><\/div><\/div><div class=\"flex w-full items-center\">\u00a0<\/div><\/div><\/form><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b7ba928 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7ba928\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c673e74\" data-id=\"c673e74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20eb90a elementor-widget elementor-widget-heading\" data-id=\"20eb90a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Von der smartpm Expertise profitieren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c108b24 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c108b24\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-eb51241\" data-id=\"eb51241\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d5b740 elementor-widget elementor-widget-image\" data-id=\"2d5b740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartpm.solutions\/de\/service-level-agreement\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-38745\" alt=\"\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1.jpg 1920w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1-300x169.jpg 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1-1024x576.jpg 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1-768x432.jpg 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_SLA_DE_HD-1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-146899a elementor-widget elementor-widget-text-editor\" data-id=\"146899a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Premium Support: Service Level Agreements von smartpm.solutions <a href=\"https:\/\/smartpm.solutions\/de\/service-level-agreement\/\">&gt;&gt;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-05f1327\" data-id=\"05f1327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cf3e89 elementor-widget elementor-widget-image\" data-id=\"5cf3e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartpm.solutions\/de\/controlling-software-auswahl\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3.png\" class=\"elementor-animation-grow attachment-full size-full wp-image-44079\" alt=\"\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3.png 1920w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3-300x169.png 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3-1024x576.png 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3-768x432.png 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Auswahl-Workshop-Monitor_DE_001-3-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a31dee elementor-widget elementor-widget-text-editor\" data-id=\"2a31dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Finden Sie die richtige Software f\u00fcr Ihr Unternehmen: CPM-Auswahl-Workshop <a href=\"https:\/\/smartpm.solutions\/de\/controlling-software-auswahl\/\">&gt;&gt;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-789b901\" data-id=\"789b901\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ff64c5 elementor-widget elementor-widget-image\" data-id=\"7ff64c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartpm.solutions\/de\/healthcheck\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1.jpg\" class=\"elementor-animation-grow attachment-full size-full wp-image-39566\" alt=\"\" srcset=\"https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1.jpg 1920w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1-300x169.jpg 300w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1-1024x576.jpg 1024w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1-768x432.jpg 768w, https:\/\/smartpm.solutions\/wp-content\/uploads\/Insel_Healthcheck_HD-1-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6125b4 elementor-widget elementor-widget-text-editor\" data-id=\"a6125b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Controlling-Software Analyse zur Leistungssteigerung<a href=\"https:\/\/smartpm.solutions\/de\/healthcheck\/\" data-wplink-edit=\"true\">\u00a0&gt;&gt;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Willkommen beim smartpm Support Portal Wie k\u00f6nnen wir helfen? Sie sind bereits Kunde von smartpm.solutions? Dann haben Sie \u00fcber unser Support Portal Zugang zu kostenlosem Remote-Support. Unsere Service Level Kunden genie\u00dfen bei uns einen Premium-Service mit garantierten Antwortzeiten, inkludierten Beratungsstunden f\u00fcr Notf\u00e4lle, erweiterten B\u00fcrozeiten uvm. \u00a0Erfahren Sie hier mehr \u00fcber die Vorteile der Platin, Gold [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":35819,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-22934","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/pages\/22934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/comments?post=22934"}],"version-history":[{"count":99,"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/pages\/22934\/revisions"}],"predecessor-version":[{"id":45555,"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/pages\/22934\/revisions\/45555"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/media\/35819"}],"wp:attachment":[{"href":"https:\/\/smartpm.solutions\/de\/wp-json\/wp\/v2\/media?parent=22934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}